Don't take our word for it...Here's what our customers say!
20:46 26 May 20
Had an A/C issue. Ryan came for a service call and recommended that we contact the technician who installed it earlier as our unit should be under warranty. He did not charge for the service, which we really appreciated in this day and age. I recommend Integrity Heating and Air to anyone - they live up to their name. Very professional, courteous, respectful, and conscientious.
15:39 26 May 20
I HIGHLY recommend using the services of Integrity Heating and Air Conditioning!! The customer service, focus, and quality was phenomenal! On Memorial Day, I called/left a voice mail in desperate need of A/C service. Within minutes, Ted called me back - on a holiday. Though he couldn't schedule a visit that day, he kindly walked me through a bit of troubleshooting over the phone, determined the coils might be frozen, and provided a short-term recommendation until he could check personally. He scheduled a 9:00 a.m. visit the next morning, and at 8:55 a.m., Ted was at my garage door. In less than 30 minutes, the issue was identified and resolved. Thanks Ted!
I had my a/c go out. I got several estimates. They had the lowest price and didn't try to sell me something that I didn't need. Great service! Would...
00:59 04 Feb 20
00:46 21 Nov 19
Ryan and Ted were great! New furnace and air conditioning installation and they were very professional and we felt very comfortable with them . Will recommend them
10:47 09 Sep 19
Knowledgeable, punctual, and efficient. They installed heating and cooling in my room addition, then serviced my air conditioner. Ryan was here within an hr of my a/c service call. They will be my go-to for heating and cooling from here on out.
12:50 16 Aug 19
13:27 18 Jul 19
Realized our A/C was not working late last night. Called Intergrity before going to work at 7:15am and they showed up and had it running before 9:30am the same day. Very reasonable trip and service charge and fast professional service. I highly recommend them!
16:29 12 Jul 19
These guys are great. Ted and Ryan know their stuff and are very upfront. Honest, dependable, and very reasonably priced on their last service call. They did our AC install last year and beat everyone. I highly recommend them.
Extremely impressed with the service received from Integrity Heating and Air Conditioning! Given the age of my heat pump I expected to be steered towards a...
14:11 13 Mar 19
This is the absolute best company to work with for any heating and cooling needs! The couple of times we have had things come up with our unit, they have been there to help right away, they explained everything that was going on so, and they always fixed things with good quality as well as the customer's budget in mind! We have found it difficult to find good vendors in this area and are so grateful we found Integrity because they have been the best company to work with 😀!! Thank you so much!
21:24 07 Mar 19
Extremely fast service. Great people
12:11 16 Aug 18
Wow... what great service! These guys are so fast and efficient. They fit our service request into their busy schedule immediately. They completed the work quickly and were very thorough. They even came out to correct and small problem I had caused free of charge. This is a two man- locally owned company really operates (as the name states) with INTEGRITY! A+✅✅✅✅
Awesome service, affordable, and Ryan knows his stuff. There wasn't much wrong but we got a lot of peace of mind by him checking out the entire system and...
17:39 18 May 18
These guys were great. They came out to give me a quote the day I called for a replacement AC. I opted to accept it 2 days later and I was fully installed 2 days after that. Fairly priced and very courteous and professional. I’d recvomend them to anyone.
12:29 10 Mar 18
Another company came out and said we needed to replace our heater. Integrity was able to repair it for a very low price. They were very quick, polite and knowledgeable! I’ll definitely call again when needed.
17:37 04 Jan 18
Woke up 1/2/2018 with no heat in our home during the longest & coldest sub zero stretch in Indiana history. I called our previous HVAC service company and was told they could not get to us for 3-5 days. When pressed they told me they have heard great things about Integrity Heating & cooling. I called and spoke with Ryan and was thrilled when he promised to be out sometime the same day and would call when they were on the way.They treated my home with respect, wore shoe covers, & cleaned up after they were done. They came prepared with parts & equipment to make all necessary repairs. No excuses; they were reliable with results. Because of few bad past experiences with contractors: I was thrilled and surprised by both Integrity professionals deminor, training & HVAC knowledge, hardworking, honest, while offering competitive pricing. What more could anyone ever hope for? Integrity HVAC did exactly what they promised: under promising and over delivering. We highly recommend Integrity Heating and Cooling. We have a new Heating and cooling company that truly treats their customers with Integrity!
Ted and Ryan have been everything I could hope for. After problems with several other agencies, I was simply looking for someone I could trust to keep my...
17:35 16 Mar 17
Very happy with my new furnace and a/c system. Could have went with a similar 80% efficiency unit but, decided to go with a higher efficiency one. It was a little more $$ but, I was looking at long term. Ted and Ryan are very professional, explained the difference between them both and answered all my questions. (and I had a lot). Love that I don't have a pilot light anymore. Because the new furnace is so much quieter than the old one, I keep checking it to make sure it's on...lol. Thanks again, you guys rock!!!
02:00 15 Feb 17
Woke up Friday, February 10, 2017 with no heat. I called and left a message at 6:30 am. I received a callback around 8:45 with word that they would be out between 9:45-10:00 am. I was skeptical....everyone else gives 2-4 hour windows of time blocks to show up. They arrived at 9:50 am, diagnosed the problem in about 5 minutes and informed that they would need to go to the west side of Indy for the part and that they would return around 2:30 pm. They did manage to get the unit started and it provided heat, albeit noisily to tide me over. They were back at about 1:50 pm, but unfortunately got the wrong part and had to go back to get the correct one. However, they returned and fixed everything right up. Pricing was very competitive. Both guys were extremely nice, well mannered, and very respectful. If you want a local business, I highly recommend them and I am picky. If we have any future issues, I will definitely use them again for our air and heating needs.
22:06 21 Oct 16
We had AC and Heating issues. Call multiple companies and call Integrity guys for the diagnostic and second opinion. Quick response and satisfied time for us. After detailed diagnostic they were able to locate issue and very reasonable estimate for repair. Came back in 2 days with parts and fix everything. Professionalism, work ethic, honest, showed high level of the knowledge with paying attention to small details. We are 100% satisfied with their work and we will be using them for any AC or Heating needs. Thank you very much for keeping service on the HIGH level.
15:48 03 Oct 16
The guys at Integrity have done a great job for us. We've used them for a few years now including our spring and fall preventative maintenance as well as problems. Called after hours to assess the A/C. They had me check a few things. They were able to get me in the next day and determined it was a simple relay vs. needing a new A/C. Have been very happy with their work.
14:08 06 Jul 16
Quick response to an unscheduled A/C problem the last week of June. They were on time and quickly got me up and running again. Very fair pricing. I recommend them and will be using them for my future heating and air condition needs!
19:24 23 Jun 16
After struggling through a few other advertised HVAC companies with substandard results and struggling to get calls back from another over the years, I decided to look at online reviews for advice on a new option. I consistently read positive feedback for Integrity, liked their small local company info that I found at their site, so I emailed inquiring about routine maintenance and promptly received a reply from Ted. He fit a time to come to my house within a couple days and both Ted and Ryan were prompt on arrival. A fair price and no problems as I believe I have found a company I can trust for the long haul.
18:20 13 Jun 16
We had our AC unit replaced by Integrity Heating and Air Conditioning. They provide exactly what I need. They are professional and honest. I will definitely use their services in the future for my heating and AC needs.
19:47 21 Mar 16
We have used and trusted Ted for years, beginning long before he started this business with his partner. We still love and trust him and will continue on this path until we become dissatisfied, which will hopefully be NEVER! We don't like up-selling or pressure. That hasn't happened with Integrity.
21:44 24 Aug 15
Like the name says--Integrity.Prompt, polite, honest, efficient.Will definitely be using them again.